According to Powell, the move has enabled the company to meet its goal of gaining major suppliers like Dow Corning amongst other national and international accounts in the personal care industry.
Furthermore, the vice president of the US-headquartered firm says that being closer to the customer is still extremely important to the company and providing a reliable supply of products, market insight into trends and data and technical expertise remains its ultimate goal.
Challenge
The move was decided after the chemicals distributor experienced growth in its customer base and an expanding product portfolio after being active in the Greek market for over ten years.
Although the move has deemed beneficial for the company, Powell says it came with its own set of challenges faced by most businesses in the country. “Although it is a promising market, the economic and political instability has resulted in an uncertain business environment for the short term.”
However he also points out that; "We want to be the single resource that customers and suppliers turn to when they consider entering this market; we believe we’re in a strong position to offer value because distributors are such a critical link to the global supply chain."
Future
Now Powell says the goal, going forward is to become a ‘point of reference’ distributor, providing value added solutions both to its customers as well as existing and potential suppliers.
"We are also a strong and forward-looking company, with a very broad set of products and value-added services in a diverse set of industries. The key to our long-term success here will be building our reputation as a reliable supplier able to source products from all over the world while also offering the benefits of our global formulation and technical expertis," he concludes.