The voluntary recall takes place in the United States, Canada and Puerto Rico, with the company saying it is taking the step due to a mismatched ColorFresh! Revitalizer sachet in the kits that may create the unwanted coloring.
P&G has assured consumers that all of the products in the kit remain safe to use, it is only the Revitalizer coloring, which is administered two weeks after initial coloring, that has been affected. The primary hair colorant is not affected according to the consumer goods giant.
The following shades are affected:
P&G is removing the products in question from store shelves and has informed regulatory authorities in the affected countries.
Consumers with one of the impacted sachets have been told they can still use everything else in the kit, including the main colorant and color conditioning treatment, but should discard the ColorFresh! Revitalizer sachet.
Clairol has stated that it expects the affected shades and products to be back on shelves in May 2011.